Cancellation policy
RIGHT OF WITHDRAWL
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day:
- you or a third party named by you, who is not the carrier, took possession of the goods, or
- in the case of a contract for multiple goods ordered in one order and delivered separately, the day on which you or a third party named by you, who is not the carrier, took possession of the last item, or
- in the case of a contract for the delivery of goods in several partial shipments or pieces, the day on which you or a third party named by you, who is not the carrier, took possession of the last partial shipment or piece.
To exercise your right of withdrawal, you must inform us via withdrawl form of your decision to withdraw from this contract by means of a clear statement.
To meet the withdrawal deadline, it is sufficient that you send your notice of withdrawal before the withdrawal period has expired.
CONSEQUENCES OF WITHDRAWL
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen (14) days from the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment that you used for the original transaction, unless you have expressly agreed otherwise; in any case, you will not incur any fees as a result of this reimbursement. However, you must bear the direct cost of returning the goods to us.
We may withhold the reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You must return without undue delay and in any event not later than 14 days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of fourteen 14 days has expired.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
EXCLUSION OR PREMATURE EXPIRY OF THE RIGHT OF WITHDRAWL
The right of withdrawal does not apply to contracts for the supply of:
- goods that are made to the consumer's specifications or are clearly personalized;
- sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery;
- goods which are, after delivery, according to their nature, inseparably mixed with other items.
MODEL WITHDRAWAL FORM
If you wish to withdraw from the contract, please fill out this form and return it to us.
- To LABLON, Hollandstr 7, 80805 Munich, Germany; Email: customer@lablon.eu
- I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*) / for the provision of the following service (*):
- Ordered on (*) / received on (*):
- Name of consumer(s):
- Address of consumer(s):
- Signature of consumer(s): (only if this form is submitted on paper):
- Date:
(*) Delete as appropriate.